Services - Aria Business Solutions

Our Services

Business Process Outsourcing (BPO)

Effective Business Process Outsourcing, also called Business Process Outsourcing (BPO), is outsourcing essential business functions to service providers at a lower cost yet highly efficient and effective due to the precise level of staff training.
Amazon, AT&T, Costco, Herbalife, and Walmart, to name a few companies that use it on a daily basis, outsource certain functions of their business, such as customer service, receiving, redirecting, or placing calls from potential customers or placing orders through a centralized outsourced office, which offers an immediate and cost-effective solution.

Offsite

Customer Service Representatives

Customer service includes all the support you provide to your customers, whether before, during, or after services, that helps them have an excellent experience with your company. Whether by phone calls, emails, texts and social media such as Facebook, Twitter, and TikTok.

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It is our philosophy to maintain a connection with our customers, we offer our services and products to clients. Would you like to know more about us and our products? Check out this website!

Offsite

Remote Administrative Representatives

The Remote Administrative Rep handles activities such as filing, copying, routing, grading, or filling out forms remotely, in multiple languages, allowing you to make your work easier, more systematic, and more cost-effective. It includes scheduling appointments, returning messages, writing letters, making reservations, and many more options to systematize and organize vital processes.

It is our philosophy to maintain a connection with our customers, we offer our services and products to clients. Would you like to know more about us and our products? Check out this website!

Offsite

Sales Representatives

Having a high-quality and more cost-effective Sales Rep to get sales and appointments, qualify leads, and follow up with buyers in the database, increases the volume of services your company delivers.

Calls, emails, and text messages increase your communication flows in callbacks, appointments, and follow-ups. Depending on your business and internal company policies, having a Sales Rep in your company may be necessary.

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It is our philosophy to maintain a connection with our customers, we offer our services and products to clients. Would you like to know more about us and our products? Check out this website!

Offsite

Front Desk Representatives

Having a virtual front desk representative increases the amount of work you can do and the communication you can have with your clients. Typical representative duties include:

Answering the phone.
Greeting clients and customers.
Scheduling appointments.
Verifying identification.
Signing in guests.
Serving as a liaison between clients and the executive staff.

It is our philosophy to maintain a connection with our customers, we offer our services and products to clients. Would you like to know more about us and our products? Check out this website!

Please read before you ask

Frequently Asked Questions.

Here are some answers to the most common questions we receive, if you have more questions, please contact us using the contact form on the contact page.

What is a BPO?

How does Recruiting work?

We have qualified and specialized employees in different work areas, allowing us higher production and quality. Before delivering the service, the personnel is trained and drilled to perform the contracted functions according to the precise framework of needs established by the client.

We constantly evaluate the processes to improve or correct any function. We guarantee that the personnel is immersed in the functions of their position under strict quality control.
Additionally, we detect the company's needs and train the personnel in the functions of the position as the company requires.

What is your return policy?

With Aria, we have a one-month trial period with no contract that allows you to assess our efficiency level and the benefits we provide, then a six-month contract is implemented.

How can we get a consultation?

You only need to make an appointment at the following (link)

What are the Benefits of BPO?

When a company grows, different managers or executives must dedicate their production time to finding new personnel, training them, and getting their production to the company's standards. Hiring representatives allows the company's production to continue, giving managers or executives time to organize and direct the necessary actions to grow their business while we handle the rest.

Some of the benefits of BPO are:

Greater time to dedicate to your company
The optimization of human resources produces savings in the short and long term.
Our company provides quality employees, trained and supervised by us.
Time-consuming activities such as hiring, calculation of benefits and legal duties as well as the training of the representatives, are now relegated to our company.
Your company gets effective team members trained with Standard Operating Procedures (SOP), quality control procedures, and a dedicated team supervising their output.
We provide the infrastructure needed for the virtual assistants to work (office space, computers, a quality control manager, and training time)
Our expertise in human resources, sales, survey actions, management, and organization.